Customer service can be a difficult criteria to define in an interview and in a cover letter. Probably the best indication of being good at customer service is ...continue reading
Can you talk to another human being??? Well, you have interpersonal skills, but that isn't exactly what a selector is going to be looking for.
Interpersonal skills sits with communication skills set but instead of being about how you communicate what you think, there is more of a focus on how you interpret the communication of others and how your react to that communication.
At lower levels you need to communicate ...continue reading
Why Work For The Public Service In Australia
Money, Money, Money!
Let’s start with the most important thing first, the salary… The Australian public sector pays well and for 2012-2013 the Australian Bureau of Statistics reported that the average wage across the public sector in Australia was $68,123! ...continue reading
I've written this post to give you an idea of how the star method is used to respond to selection criteria in job interviews or resumes/cover letters. The examples here are for the most part not long enough and the examples are not suitable for all gradings. I'm planning on writing a post on the actual method for writing a resume that responds to selection criteria and when I do I'll post a link through here.
S = Blue
T = Orange
A = Green
R = Purple
Examples of STAR Responses
Demonstrated ability to work in a team-based environment
I'm going to give you an explanation of the STAR Method. The STAR model is the most common method that selection panels expect to receive a selection criteria statement or cover letter. This will not be correct in all cases, so make sure you find out if there is a model that you are expected to follow when writing your submission. ...continue reading
S = Orange
A = Green
O = Purple
Examples of SAO Responses
Selection Criteria 1:
Well developed problem solving skills and track record of continuous improvement… ...continue reading
What it means:
In this case the selectors are trying to determine if you can prove your ability to participate in conversations, meetings, training, negotiation, etc. Of course this depends on the level you are aiming at. Verbal communication isn’t all about you talking, it’s also about your ability to listen and learn from others. ...continue reading
What it means:
As a starting point for this selection criteria, selectors are looking for some evidence that you are able to produce documents that are easily understood and well formatted. As you move up the expectations in length of document and impact that it has increases, including who reads and what they do as a result. ...continue reading